Frequently Asked Questions
Everything you need to know about our Hanbang-inspired skincare.
Are Beauty of Joseon products cruelty-free?
Yes, we are a cruelty-free brand. We do not test our products or ingredients on animals, nor do we sell in countries where animal testing is required by law.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days. Please note that delivery times may vary depending on your local customs processing and courier efficiency.
What is your return policy?
We accept returns for unopened and unused products within 30 days of delivery. Due to hygiene reasons, we cannot accept returns for items that have been opened or tested.
Are your products suitable for sensitive skin?
Our formulas are designed with gentle Hanbang (traditional Korean herbal medicine) ingredients. However, we always recommend performing a patch test on your inner arm before applying a new product to your face.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.